TERMS & CONDITIONS OF SERVICE

All services (as defined below) offered by Ridgeline Adventure Services LLC, are subject to the following Terms and Conditions of Service. By making a reservation with Ridgeline Adventure Services, you are agreeing to these Terms and Conditions of Service, you acknowledge and agree to be bound by the conditions of use listed below, and any future revisions and additions, as published at: ridgelinecarservice.com/terms-%26-conditions .

Reservations for transportation are valid only for the time and date specified. Ridgeline Adventure Services is not responsible for costs incurred as a result of customer error. Rates are subject to change and additional charges may apply if changing the pickup or drop off location of a reservation occurs.

Travel Times
Travel time is dependent on geography, weather condition, time of day, and traffic conditions. Because of these variables, Ridgeline Adventure Services cannot provide an exact travel time. Ridgeline Adventure Services is not responsible for significant delays in anticipated arrival due to traffic, weather, or road conditions, or any other unforeseen circumstances. Under such conditions, Ridgeline Adventure Services reserves the right to cancel and refund reservations in advance of the scheduled pickup.

Smoking
Smoking is not permitted in any vehicle.

Day of Travel Phone Number
For all services offered, the customer must include the “Day of Travel” phone number. Failure to provide a contact number for the day of travel may prevent our ability to provide service and result in possible forfeiture of fare.

Error in Information
Customer is responsible for providing accurate information at time of booking. When he/she provides information for travel, the customer agrees that the information will be accurate. Ridgeline Adventure Services LLC is not responsible for mistakes made by customers while using the Service.

Cancellation Policy

We understand your travel plans change. That is why we have made our cancellation process simple and easy. Please cancel your reservation more than 24 hours prior to your pickup date and time for a full refund.  Please cancel by calling us at (406) 220-7940. Reservations cancelled less than 24 hours from the date and time of your scheduled pickup will not be refunded. No Shows will be charged the full amount of the quoted price.

Luggage and Personal Items

Customers traveling with valuables, priceless items, and prescription drugs should keep these items in their possession during the course of the trip.

Lost Items
Passengers are responsible for their own luggage and any items placed by themselves or operator in the vehicle. Ridgeline Adventure Services assumes no liability in the event of damage, loss, or theft of any such property and will not be responsible for losses incurred, including but not limited to, loss of future profit, potential income, and additional expenses or losses incurred as a result of lost or stolen baggage or personal property. Ridgeline Adventure Services is also not liable for lost items left behind in the vehicle by a customer. However, we do want to help customers reunite with lost items whenever possible. If an item is lost, the customer should immediately contact us. Returning left behind or found items may incur delivery and/or shipping charges to the recipient.

Damaged Items
Normal wear and tear to personal items is typical of the handling process during transportation.  Transporting large items, such as luggage, may result in scratches, dings, and nicks. Ridgeline Adventure Services is not responsible for damages such as broken pull handles/straps, broken wheels or feet, or damages that are incurred as a result of over-packing, items packed improperly, or fragile items. It is the customer’s responsibility to ensure any belongings kept with customer in the main seating compartment of the vehicle are securely packed and fastened, and that any breakable items are protected while using our transportation service.

Safety
Seat belts are provided for customer safety. Customers must wear safety belts while inside the vehicle, but it is the customer’s responsibility to ensure the seatbelt is securely fastened, as required by law and to meet insurance policy requirements. Ridgeline Adventure Services reserve the right to refuse service to parties out of compliance with applicable laws. To review the safety belt laws for the area in which you will be traveling please visit the Insurance Institute for Highway Safety website.

Pets
Pets are permitted with advance reservations. All pets, excluding service animals, must be kenneled. Pets less than 25 pounds may be held in a lap carrier. Pets larger than 25 pounds may require an exclusive vehicle. All pets must be properly secured within the carrier at all times. Service animals are permitted in vehicles.